Digital provides strong channels for strengthening your client relationships and creating brand advocates. Word of mouth has long been considered the most powerful form of marketing, but this is only becoming more the case with customers sharing their experiences faster, more frequently, and to a larger audience over social media.
Build credibility and trust – Customize and target messages to address your customers needs and concerns, thereby building greater credibility and trust.
Cultivate relationships – Move past the sale and increase product satisfaction, repeat purchase, and referral business.
Create brand advocates – Brand advocates (also known as Promoters) are important representatives of your brand, providing positive word of mouth and also standing up for your brand when detractors attempt to discredit it.
Vovia offers the following advocacy options.